Why Software Is The Key To Five-Star Field Service
21 Sep, 2025
23 Oct, 20251 hour
4:00 pm BST
11:00 am EDT
8:00 am PDT
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Our research shows that field service leaders face three critical roadblocks to a superior customer experience: inefficient legacy systems, data silos, and insufficient technology budgets.
To provide competitive field service management, these barriers must be overcome—and software is the key. The right solution can improve first-time fix rates, boost operational efficiency, and enhance customer satisfaction.
So how do you choose the best platform for your firm or build a business case for software investment?
Our upcoming webinar, based on an independent benchmark of 18 FSM solutions, explores the technology available to ensure technician productivity and how to harness it for five-star field service.
Join us to discover:
Who the leading FSM vendors are, and how their solutions stack up.
The benefits of using FSM software solutions, and how to build a business case for investment.
How to find the right solution to fit your firm's needs.
About the authors
Henry Kirkman
Industry Analyst
Henry is an Industry Analyst at Verdantix. His current research agenda focuses on quality management, field service management and industrial applications of AI, including Gen...
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Malavika Tohani
Research Director
Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef...
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