Product Benchmark: Space And Workplace Management Software (2019)

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Executive Summary

This report provides real estate and facilities management executives with an updated analysis of the space and workplace services providers (see Verdantix IWMS Benchmark: Space Management And Workplace Services). The objective is to facilitate comparison between point solutions and the modules included in the broad-ranging enterprise-scale solutions that tackle the same challenges. This report deepens some of the analysis from the Verdantix benchmark on IWMS solutions published (see Verdantix Green Quadrant Integrated Workplace Management Systems 2019). It also expands the scope by including specialist vendors who submitted responses to the same assessment questionnaire as the IWMS vendors. Real estate and facilities management executives, as well as heads of marketing and product development at software vendors, should read this report to understand the breadth and depth of functionality across the market.

Table of contents

Product Benchmark: Space And Workplace Management Software (2019)
Assessment Criteria For Space Management And Workplace Services
Space Management Capabilities Are Becoming Commoditized With Lots Of Choice Across IWMS And Specialists
Vendors Are Tailoring Workplace Service Capabilities To Nudge Users Toward More Productive Behaviour 
Multiple Vendors Have Developed Strong Capabilities To Measure And Impact Occupant Wellbeing

Customers Should Look For Solutions That Provide Rich Data And Extensive Service Capabilities

Table of figures

Figure 1. Space And Workplace Management Software Aggregated Scores
Figure 2. Capabilities Scores For Space Management
Figure 3. Capabilities Scores For Workplace Services
Figure 4. Capabilities Scores For Wellbeing Analytics

About the authors

Ibrahim Yate

Senior Analyst

Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for space management, workplace management, and workplace systems integration. Ibrahim holds an MSc from Imperial College London and MA from Cambridge University.

Rodolphe d’Arjuzon

MD and Global Head of Research
Rodolphe co-founded Verdantix in 2008 and directs the firm’s research strategy across all practice areas. Rodolphe has over 20 years of experience in technology research and strategy consulting. He previously worked for Barclays Bank and L.E.K. Consulting. Rodolphe holds a PhD in Physics from the University of Cambridge.

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