IWMS Benchmark: Space Management And Workplace Services

Published 26 March 2018 by Susan Clarke

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Executive Summary

This report provides real estate and facilities management executives with an analysis of the space management and workplace services functionality provided through integrated workplace management systems (IWMS). This report leverages the Verdantix Green Quadrant analysis on IWMS solutions published in August 2017 and deepens the analysis on specific functionality. Based on seven assessment criteria, the Verdantix benchmark of space management and workplace services functionality finds that FM:Systems stands out in the market with a score of 82% of the maximum potential score. Planon, MCS Solutions and iOFFICE are the top performers for workplace services, reflecting their investments in employee-centric software apps. Trimble, IBM and ARCHIBUS demonstrated strong capabilities for space management and workplace services as part of a comprehensive IWMS platform. With nine vendors scoring above 50%, customers have a wide range of solid options.

Table of contents

IWMS Benchmark: Space Management And Workplace Services
Facilities Managers Prioritize Investment In Space Management and Workplace Solutions
Assessment Criteria For Space Management And Workplace Services
Many IWMS Vendors Offer Robust Functionality For Space Management And Workplace Services 
Buyers Must Review User Interface Design And Space Utilization Data Capture Methods

Table of figures

Figure 1. Capabilities Scores For Space Management And Workplace Services
Figure 2. Space Management And Workplace Services Total Scores

Organisations mentioned

Accordant, Accruent, Ahold Delhaize, ARCHIBUS, Axxerion, Enlighted, Excitech, FM:Systems, FSI, IBM, Indus Systems, iOFFICE, Knight Frank, Lucernex, MCS Solutions, MRI, OccupEye, Planon, PointGrab, Princeton University, QED, Qube Global Software, RedstoneConnect, Rifiniti, Serraview, SWG, Trimble.

About the author

Susan Clarke

Principal Analyst

Susan is a Principal Analyst in the Verdantix Real Estate, Energy and Facilities Optimization Practice. Her current research agenda focuses on integrated solutions for real estate management and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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