Operational Excellence Survey 2019: ORM Software Brands

Published 14 August 2019 by Sebastian Winter & David Metcalfe &

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Executive Summary

This report helps strategy leaders and chief marketing officers at Operational Risk Management (ORM) software vendors to understand the strength of their global brand preference and awareness. The brand assessment study was conducted in June and July 2019 through telephone interviews with 284 directors and managers in operations, maintenance and engineering roles. The respondents work at firms in 12 industries with 101 in North America, 101 in Europe and 82 in other economies with large industrial sectors. The brand preference ranking is dominated by software vendors with significant financial backing. DNV GL has the highest brand preference score followed by Sphera, SAI Global and Cority — all owned by large private equity funds. Risk management and ORM software specialists also achieve impressive brand stats. CGE Risk Management Solutions and RiskPoynt both achieve 64% global brand awareness with RAP International just behind on 63%. The brand survey data nevertheless points to the potential to enhance brand preference with customers.

Table of contents

Operational Risk Management Software Brands 2019
Multi-Region Operational Excellence Survey Delivers Granular Insight
Five Vendors With Hefty Financial Support Come Top For Brand Preference
Four Major Players In Risk And EHS Software Lead The Brand Awareness List

Table of figures

Figure 1. Operational Risk Management Software: Brand Preference Ranking 2019
Figure 2. Operational Risk Management Software: Brand Awareness Ranking 2019

About the authors

Sebastian Winter

Industry Analyst

Sebastian is a Technology Analyst in the Verdantix Operational Excellence practice. His research agenda focuses on covering industrial risk technologies, best practices and growth strategies. Prior to joining Verdantix, Sebastian worked for Trucost, a division of S&P Dow Jones Indices, and held positions in China, Brunei and Kenya. Sebastian holds an MSc in Environmental Technology from Imperial College London.

David Metcalfe


David is the CEO of Verdantix and co-founded the firm in 2008. Based on his 20 years of experience in technology strategy and research roles he provides guidance on digital strategies to C-level executives at technology providers, partners at private equity firms and function heads at large corporations. His current focus is on helping clients understand their market opportunity tied to ESG investment trends and their impact on corporate sustainability strategies. During his 12 years running Verdantix – including 4 leading the New York office – he has helped dozens of clients grow their businesses through fund raising, acquisitions and international growth. David was previously SVP Research at Forrester and Head of Analysis & Forecasting at BT. He holds a PhD from Cambridge University and also worked as a Research Associate at the Harvard Business School.

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