Mobile Apps: Customer Perspectives For EHS And Operational Risk

Published 13 November 2018 by Sebastian Winter &
EHS Mobile Apps EHS Software Environment, Health & Safety Incident Management Operational Excellence Operational Risk Management Software Market Insight

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Executive Summary

This report compares the perception of mobile apps by professionals in operations roles with those in environment, health and safety (EHS) to assist technology vendors to better align their strategy with different user requirements and enable customers to benchmark their thinking. To provide these insights, we analysed 382 interviews of EHS decision-makers (see Verdantix Global EHS Leaders Survey 2017: Budgets, Priorities & Tech Preferences) and 221 operations decision-makers (see Verdantix Operational Risk Leaders Survey 2018: Budgets, Priorities & Tech Preferences). While 37% of EHS decision-makers expect to use mobile apps across multiple facilities, 55% of operations decision-makers do not see mobile as significant. To further contrast the two job functions, when evaluating software 84% of EHS decision-makers consider mobile applications very important and important, while only 54% of operations decision-makers think the same. There are also importance variances at the geographic level with stronger preference for mobile among European users.

Table of contents

Mobile Apps: Customer Perspectives For EHS And Operational Risk
Both EHS And Operations Managers Perceive Significant Value In Mobile Apps 
EHS Buyers Consider Mobile Capabilities As More Important Than Do Operations Buyers
Mobile Capabilities Influence European Buyers’ Purchase Plans More Than Americans’ 

Table of figures

Figure 1. Mobile Application Use Within EHS Software Products
Figure 2. Mobile Application Significance Within Operational Risk Management By 2020
Figure 3. Importance of Mobile Applications In Evaluating EHS Software  
Figure 4. Importance of Mobile Applications in Evaluating ORM Software
Figure 5. Importance of Mobile Applications in Evaluating ORM Software (Split By Region)
Figure 6. Importance of Mobile Applications In Evaluating EHS Software (Split By Region)

About the author

Sebastian Winter

Industry Analyst

Sebastian is a Technology Analyst in the Verdantix Operational Excellence practice. His research agenda focuses on covering industrial risk technologies, best practices and growth strategies. Prior to joining Verdantix, Sebastian worked for Trucost, a division of S&P Dow Jones Indices, and held positions in China, Brunei and Kenya. Sebastian holds an MSc in Environmental Technology from Imperial College London.

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