London City Airport Improves Contractor Safety And Work Efficiency Through Permit To Work Software

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Executive Summary

This report is one in a series of case studies which explore the adoption of operational excellence technologies at prominent industrial firms. London City Airport (LCA) is the capital’s most central airport, handling over five million passengers in 2019. LCA wanted to ensure safe and smooth operations while an influx of contractors work on the airport’s £480 million ($622 million) development programme. The new permit to work software from the Alcumus Group (Alcumus) handles all permit to work applications made by contractors, checks they comply with regulations and notifies relevant departments at LCA of their work. The new system maintains the strong regulatory compliance whilst allowing managers to make informed decisions to optimize their operational performance.

Table of contents

London City Airport Pushes The Boundaries Of Traditional Permit To Work Software 
London City Airport Required A Solution To Enhance Information Sharing Across Its Business
London City Airport Seizes Control Of Contractor Work Permits By Implementing New Solution
London City Airport Elevates User Engagement And Productivity With Their Permit To Work System

Organisations mentioned

Alcumus Group, London City Airport

About the authors

Malavika Tohani

Research Director

Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on the digitization of Operational Excellence and covers operational risk technologies, best practices and growth strategies. Her recent research focussed on benchmarking the capabilities of the prominent operational risk software vendors. She has over 10 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

Joe Osborne

Analyst
Joe is an Analyst in the Verdantix Operational Excellence practice. His research agenda focuses on covering industrial risk management technologies and the use of Digital Twins and UAVs for asset management. Joe joined Verdantix shortly after being awarded his Masters in Aerospace Engineering from the University of Bristol.

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