Strategic Focus: Industrial Customer Insights Into AI And Data Management Solutions

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Executive Summary

Data management is, visibly or otherwise, already a cornerstone of asset-heavy industrial operations, maintenance and process safety. Industrial data management (IDM) software solutions provide the rigidity and governance facilitating the convergence of information technology (IT), operational technology (OT) and engineering technology (ET) systems to unlock analytics and AI-driven use cases. This report examines the realities of IDM solutions as viewed by its practitioners, discussing trends such as unified namespace (UNS) architectures, industrial DataOps and platform partnerships that provide industrial-grade scalability and deliver actual value. The report also highlights where challenges – such as data quality issues, cybersecurity hurdles and vendor lock-in – persist. We outline best practices for successful IDM deployment, such as gradual implementation, standardization of data models and historicizing time series data. Industrial Internet of Things (IIoT), data transformation leaders and analytics practitioners should use these insights to build resilient, scalable IDM platforms foundational to modern-day operational excellence.
Summary for decision-makers
Industrial data management (IDM) software enforces consistency in data acquisition, usage and storage

Scaling IDM across an organization offers a trustworthy platform for analytics and AI
Documentation, cybersecurity concerns and implementation complexity are fundamental challenges in enterprise-scale IDM
IDM practitioners recommend in-depth, services-led preparation and gradual deployment to minimize disruption and maximize deployed utility
Figure 1. Recommendations for buyers

About the Authors

Joe Lamming

Joe Lamming

Senior Analyst

Joe is a Senior Analyst and Technical Lead at Verdantix, specializing in AI-first platforms and applications and data management. Combining hands-on development of software an…

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Malavika Tohani

Malavika Tohani

Research Director

Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef…

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