Smart Building Technology Global Survey 2018: IWMS Brands

29 Nov, 2018

Access this research

Access all Building Digital Platforms & Operational Tech content with a strategic subscription or buy this single report

Need help or have a question about this report? Contact us for assistance

Executive Summary

This report helps strategy leaders, chief marketing officers and business development directors at vendors providing integrated workplace management systems (IWMS) measure how heads of real estate and facilities management perceive their brand. This Verdantix global survey interviewed 303 senior real estate and facilities management decision-makers at organizations that occupy mid to large real estate portfolios. The survey finds that established vendors ARCHIBUS, FM:Systems, IBM and Planon continue to have high brand visibility globally, while Accruent, AssetWorks and iOFFICE score high brand awareness in North America. The uneven brand awareness at the regional level indicates that IWMS vendors pursuing geographic expansion strategies need to work on building up their brand awareness globally. 
Smart Building Technology Global Survey 2018: IWMS Brands 
Rebrands, Acquisitions And Different Industry Strategies Shape Brand Awareness Results 
IWMS Vendors Need To Build Brand Awareness Following M&A And Global Expansion 
Figure 1. IWMS Software: Brand Preference Ranking
Figure 2. IWMS Software: Brand Awareness Ranking (North America)
Figure 3. IWMS Software: Brand Awareness Ranking (Europe)

About the Author

Susan Clarke

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...

Other related content

Blog
Real Estate Leaders
Hong Kong’s 2025 High-Rise Fires: A Tur...

In late 2025, a major renovation fire at the Wang Fuk Court housing estate in Hong Kong led to tragic loss of life and deep community trauma. Flames spread rapidly across multipl...

12 December, 2025

Blog
Built Environment Energy & Decarbonization
Are Real Estate Investors Managing Clim...

On November 3-4 2025, Greenbuild hosted the second annual Sustainable Finance and Investing Forum, a pre-conference event held exclusively for real estate investors, operators, dev...

04 December, 2025

Blog
Real Estate, Facilities & Workplace Tech
Eye.D, Please

JP Morgan’s new headquarters at 270 Park Avenue, New York, have turned the lobby into a logic gate: no iris or fingerprint; no entry. What began as a voluntary programme is now the...

04 December, 2025

Blog
AEC
AECOM Takes A Bold Swing At AI Transfor...

On November 25, 2025, AECOM’s announcement of its $390 million acquisition of Norwegian AI start-up Consigli caught the attention of the AEC industry. For decades, global services ...

03 December, 2025

Webinar
Real Estate Leaders
Predictions 2026: Real Estate & Facilit...

Real estate and facilities leaders are being held accountable for performance outcomes they cannot reliably deliver because their systems, data and service models were never desig...

Upcoming / 15 January, 2026

Blog
Building Digital Platforms & Operational Tech
Digital Platforms For Retail: How Quick...

Quick service restaurants, including fast food, fast casual and grab-and-go chains, are all about eliminating friction. Customers expect speed and convenience at every turn: tap, p...

12 November, 2025