North America Commercial Landlord Survey 2021: Strategies, Technology Usage And Budgets
Ibrahim Yate
Susan Clarke
Access this research
Access all Real Estate, Facilities & Workplace Tech content with a strategic subscription or buy this single report
Need help or have a question about this report? Contact us for assistance
Executive Summary
This report helps North American real estate landlords and investors to benchmark their technology strategies and investments over the next three years. Verdantix interviewed asset managers working for owner-operator landlords on their priorities, technology preferences, software use and budgetary plans. The survey results highlighted a strong interest in leveraging technology to simplify ESG reporting requirements and revamp tenant-facing processes to improve the occupier experience, especially as stable occupancy levels in offices are not guaranteed. Moreover, many respondents are expanding their use of flexible workplace offerings to meet evolving tenant demands and boost their portfolio’s resilience. Asset managers, investors and real estate technology providers should use this report to keep abreast of how technology will impact the real estate sector.North America Survey Reveals Commercial Landlords’ Priorities And Future Initiatives
North America Survey Of Commercial Real Estate Landlords
NOI, ESG And Tenant Wellbeing Are Driving Commercial Landlord Real Estate Strategies
Commercial Landlords See Capital Availability As The Most Significant Opportunity In 2022
COVID-19 Has Spurred Greater Use Of Flexibility In New Leases
Commercial Landlords Will Boost Spend Across Multiple Tenant-Facing Technologies In 2022
Commercial Landlords Are Rolling Out Workplace Apps And Room Booking Software To Entice Tenants Back
Spending In 2022 Will Revolve Around Energy Management Software And BMSs
Figure 2. Opportunities And Risks In The North America Commercial Real Estate Market In 2022
Figure 3. COVID-19 Induced Initiatives 2022-23
Figure 4. North America Commercial Landlord Provision Of Tenant-Facing Technology And Services
Figure 5. Software Purchasing Plans For Investment And Portfolio Processes
Figure 6. Smart Building Software Expenditure Changes For 2022
About the Authors
Ibrahim Yate
Senior Analyst
Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for spa...
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...
Other related content
The latest Verdantix benchmark of commercial buildings computerized maintenance management system (CMMS) providers has officially launched. Facilities teams are under pressure to...
08 September, 2025
Our research shows that field service leaders face three critical roadblocks to a superior customer experience: inefficient legacy systems, data silos, and insufficient technolo...
Upcoming / 30 September, 2025
As real estate and facilities teams rethink their tech stacks for a decarbonized, digitized future, AI is taking centre stage. This webinar explores how leading firms are applying ...
Upcoming / 25 September, 2025
Confused by the crowded construction tech landscape? This webinar breaks down key insights from the first-ever Green Quadrant for Construction Management Software. Discover how lea...
20 August, 2025
-of-offices-the-state-of-workplace-amenities-designs-post-covid_1920x1080px.jpg?sfvrsn=9bfe0d1b_1)
It’s 8am, you’ve just woken up, you have an in-person meeting at 9am and your home is at least an hour commute away from the office… BUT panic does not ensue because you’ve spent t...
04 July, 2025
You may not see them, but behind the scenes of many modern office towers, data centres and logistics hubs, intelligent AI agents are now in control – adjusting HVAC systems, predic...
02 July, 2025