Market Insight: Increasing Trust And Adoption In AI For Risk Management

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Executive Summary

AI adoption within regulated functions remains constrained by persistent trust concerns. Buyers continue to cite limitations around contextual grounding, explainability, data security and auditability in current AI models and their outputs, pointing to the need for a more architectural approach to embedding AI within risk management platforms. This report outlines how vendors can address these trust gaps through targeted, high-impact design features, such as linking to the source materials underpinning AI outputs. It also provides guidance for both vendors shaping AI product roadmaps and buyers seeking to evaluate the reliability of AI-enabled risk management platforms.
Building trust in AI for highly regulated functions requires an architectural shift within risk management platforms
Gaps in context, explainability, security and auditability continue to limit trust in current AI models when applied to regulated functions
Embedding trust through architecture: context, security and transparency emerge as key buyer requirements
Figure 1. Architectural shifts required to increase trust and adoption in AI for risk management

About the Authors

Mahum Khawar

Mahum Khawar

Analyst

Mahum is an Analyst at Verdantix, specializing in AI integrations within risk management software and operational resilience. She advises technology buyers and software vendor...

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Bill Pennington

Bill Pennington

VP Research

Bill is VP Research at Verdantix, where he leads analysis on the evolving and interconnected landscapes of EHS, quality, AI and enterprise risk management. His research helps ...

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