Global Corporate Survey 2025: Quality Management Budgets, Priorities And Tech Preferences

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Executive Summary

This report analyses data from the 2025 Verdantix quality management global corporate survey, to provide quality management executives with benchmarks on budgets, investment priorities and technology preferences compared with their peers. The report will also guide strategic decision-making and business planning for executives from quality management technology firms. The 2025 Verdantix quality management survey spans 11 influential economies and 11 industries with stringent quality regulations. To compile the survey, we conducted telephone and video interviews in July and August 2025 with 102 senior decision-makers with responsibility for corporate-wide quality management strategies and initiatives.

Summary for decision-makers
Global survey highlights the digital maturity and operational priorities of quality management functions
Annual global survey features 102 quality management executives across 11 industries
Quality functions gain strategic importance as budgets and influence grow
ESG integration gathers momentum, but strategic alignment remains a challenge
Organizations are at varying stages of quality management digital transformation
Firms leverage QMS software to address quality challenges and drive compliance and customer satisfaction
AI in quality management attracts growing interest, but faces practical hurdles

Figure 1. Quality management respondents: revenue categorization
Figure 2.
Quality management respondents: industry breakdown
Figure 3.
Quality management respondents: regional breakdown
Figure 4.
Quality management budget plans for 2026
Figure 5.
Influence of the quality management function on business processes
Figure 6.
Operational priorities over the next two years
Figure 7.
Change in quality management budgets for 2026
Figure 8.
Integration of ESG priorities into quality management
Figure 9.
Key considerations for the business case for technology investment
Figure 10.
Progress towards digital transformation amongst quality management functions
Figure 11.
Use of tools to manage quality processes
Figure 12.
Technology goal priorities of the quality management function over the next two years
Figure 13.
QMS software deployment across processes in 2026
Figure 14.
Adoption of quality management AI use cases over the next two years
Figure 15.
Barriers to the successful adoption of AI for quality management

About the Authors

April Choy

April Choy

Industry Analyst

April is an Industry Analyst at Verdantix, specializing in EHS&Q software and emerging technologies. She helps organizations navigate complex technology decisions, providi...

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Nathan Goldstein

Nathan Goldstein

Senior Manager

Nathan is a Senior Manager at Verdantix, specializing in EHS software and the convergence of sustainability, EHS and operational risk. He leads research that helps corporate d...

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