Best Practices: Engaging A Systems Integrator To Drive Value From Your IWMS
Ibrahim Yate
Susan Clarke
Access this research
Access all Real Estate, Facilities & Workplace Tech content with a strategic subscription or buy this single report
Need help or have a question about this report? Contact us for assistance
Executive Summary
This report provides corporate real estate executives with advice for engaging systems integrators to support with the deployment, upgrade or replacement of an integrated workplace management system (IWMS). Systems integrators take a key role in IWMS projects, helping buyers define objectives, select vendors, build the business case for adoption, deliver best practice data governance frameworks and oversee change management. They increasingly offer their own add-on software products, helping customers improve the usability of IWMS platforms and tackle new use cases. To ensure success when engaging an integrator, buyers must select providers with a strong track record in their sector and prioritize suppliers with a local presence during change management periods. Real estate executives should leverage this report to determine how they can make their engagement with an IWMS systems integrator as successful as possible.A More Strategic Use Of IWMS Is Driving Firms To Engage Consultants And Systems Integrators
The Growth Of Hybrid Working, Flexible Working And The IoT Has Boosted The Strategic Value Of IWMS Tools
Corporates Seek Out Integrators When Internal Data Management Processes Are Ineffective For Future Workplace Needs
Systems Integrators Set IWMS Projects Up For Success By Providing Accelerator Frameworks And Change Management Expertise
Corporates Should Leverage Integrator Expertise To Optimize Operational Processes
Systems Integrators Are Increasingly Offering Their Own Software Products That Enhance IWMS Platforms
Four Best Practices For Success When Engaging With IWMS Integrators
Figure 2. Five Factors Drive Customers To Engage IWMS Implementors
Figure 3. Role Of An IWMS Systems Integrator Across The Software Life Cycle
About the Authors
Ibrahim Yate
Senior Analyst
Ibrahim is a Senior Analyst in the Verdantix Smart Buildings practice, which he joined in 2016. His current agenda covers innovation in software and hardware solutions for spa...
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...
Other related content
AI workloads are increasing infrastructure demands at the same time as energy costs, capacity constraints and sustainability requirements continue to rise. As a result, many data c...
Upcoming / 26 August, 2026
Energy costs are volatile, trade route supply is uncertain, grids are unstable, and boards are demanding proof before capital moves. This webinar explores how leading real estate a...
Upcoming / 04 August, 2026
Integrated Workplace Management Systems/Connected Portfolio Intelligence Platforms (IWMSs/ CPIPs) are designed to unify space, workplace, maintenance, and real estate management in...
Upcoming / 27 July, 2026
.jpg?sfvrsn=46593d45_1)
The moment an employee walks through a building's front door, they are already forming a judgment. Is the lobby welcoming or purely functional? Does someone acknowledge them by nam...
26 June, 2026
Developers, asset owners, project management firms and investors face a fragmented market of project planning software vendors, each making competing claims about AI, interoperabil...
23 June, 2026
You walk into the office and immediately hear your co-workers in the open area talking to – or even talking over – one another. You scan the meeting rooms to find most of them occu...
04 June, 2026