UK Energy Services Firms Tap Multi-Utility Opportunities As The Water Retail Market Opens

Published 20 November 2017 by Susan Clarke &
Energy Management Partnerships, Investment and M&A Smart Buildings Market Insight

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Executive Summary

In April 2017, the non-household water retail sector in England opened for competition, enabling all businesses and public-sector organizations to choose their water and sewerage service supplier. These changes to the water market have piqued the interest of firms operating in the UK energy services market. Many of these suppliers are looking to diversify their offerings and upsell services to existing customers in response to the growth challenges in energy services. This report reviews market activities over the past eight months by energy retailers, third party intermediaries (TPIs) and other energy services firms as they launch multi-utility and water management services. This report outlines the four critical strategic steps that energy services suppliers should take to maximize their success when they target the water management market.

Table of contents

UK Energy Services Firms Tap Multi-Utility Opportunities As The Water Retail Market Opens
New Competitive Water Retail Market Is Established In England For Non-Household Customers 
Water Sector Changes Create Opportunities For Energy Services Firms To Develop Multi-Utility Offerings 
Energy Services Firms Should Focus On The Operational Efficiency Benefits Of Water Supply Management 

About the author

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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