Strategic Focus: Customer Insights Into ESG & Sustainability Consulting Services

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Executive Summary

Since 2021/2022, the ESG and sustainability consulting market has grown substantially. Customers demand customized solutions and deep industry expertise to support regulatory requirements, mitigate potential risk and identify opportunities in the constantly evolving ESG and sustainability market. To help customers and consulting providers maximize the value of their engagements, this report provides customer insights, primary needs and preferences based on 36 corporate interviews conducted as part of the Verdantix Green Quadrant: ESG And Sustainability Consulting 2024.

Table of contents

ESG and sustainability consultants bring sustainability plans to life
Firms seek consulting services to foster their sustainability ambitions
Organizations prioritize deep ESG and sustainability expertise and customization
Customer advice on maximizing value from ESG and sustainability consulting services

Table of figures

Figure 1. Firms' priorities when selecting an ESG and sustainability consulting provider
Figure 2. Core recommendations to maximize value of ESG and sustainability consulting services

About the authors

Elisa Molero

Industry Analyst
Elisa Molero is an Industry Analyst in the Verdantix ESG & Sustainability practice. Her current research agenda focuses on emerging solutions and global market trends around supply chain sustainability. Her background is in Economics, Leadership and Governance (BSc, University of Navarra). Prior to joining Verdantix, Elisa worked as a research analyst at the Centre For Economic Performance at the London School of Economics, where she completed a Master’s degree in Global Politics, with Distinction.

Priyanka Bawa

Senior Analyst
Priyanka is a Senior Analyst in the Verdantix ESG & Sustainability practice. Her current research focuses on ESG and sustainability consulting services and social aspects of ESG regulations, reporting and disclosures. Prior to joining Verdantix, Priyanka led diversity, equity and inclusion (DE&I) research in the legal and environment sectors. She holds a DPhil in Social Policy from the University of Oxford.

Kim Knickle

Research Director, ESG & Sustainability
Kimberly Knickle is Research Director of the ESG & Sustainability practice at Verdantix. Her research areas encompass ESG regulations and reporting, ESG risk, supply chain sustainability, circular economy, social impact, and sustainable finance. Kim has worked for more than 20 years in the IT industry, providing research and analysis to help companies invest wisely in new technologies. Before joining the analyst industry, she held various roles in IT services, engineering and product safety testing, beginning her career at Underwriters Laboratories, Inc. Kim holds an MBA from Boston University and a BS in Electrical Engineering from Cornell.

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