Sphera Relaunch Is A Big Positive For Customers

Published 6 April 2017 by David Metcalfe
EHS Software Environment, Health & Safety Market Insight

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Executive Summary

In June 2016 Genstar Capital, a corporate carve-out specialist investor, bought the IHS Operational Excellence and Risk Management (OERM) assets for an undisclosed sum. The investment firm understood that the OERM  business, with revenues of just over $100 million, was highly profitable but was also in the need of a reboot due to a long period of under-investment. Rebranded as Sphera, the new executive team led by President and CEO, Paul Marushka rapidly implemented a customer success initiative, developed a product roadmap based on customer needs and struck new partnership agreements with influential consulting firms. The acquisition of Rivo Software announced on April 6, 2017 demonstrates Sphera’s intention to boost new business sales to mid-market and core enterprise customers. Verdantix believes that Sphera is pointed in the right direction to retain the majority of its chemicals, industrials, oil and gas, and US military customers by delivering product enhancements in the short-term and a new cloud-based, integrated EHS platform before the end of 2018.

Table of contents

Sphera Relaunch Is A Big Positive For Customers
Genstar Acquired EHS Software And Content Assets From IHS In Severe Need Of A Reboot
The New Sphera Solutions Strategy Is Built Around Customer Priorities
Rivo Acquisition Shows Commitment To Customers And Enhances Strategic Positioning
Sphera Will Retain Customers With Quick Upgrades And A Cloud-Based Enterprise EHS Platform In 2018

Organisations mentioned

3E Company, Actio, Airsweb, Anthesis, Atrion, BOMcheck, cr360, CyberRegs, E2 ManageTech, Enablon, Enviance, ERM, ESP, ESS, EtQ, EY, Genstar Capital, Gensuite, IHS, Intelex, KMI, Medgate, MSDSOnline, ProcessMAP, Rivo, SAP, SoFi, Sphera, TCS, Technidata, thinkstep, UL, UL EHS Sustainability, UL The Wercs, VelocityEHS.

About the author

David Metcalfe


David leads Verdantix research on operational risk management covering technologies, best practices and growth strategies. His current agenda is focused on establishing operational risk software as a distinct category of technology investment. David has 20 years of experience in technology research. He co-founded Verdantix in 2008 and previously worked at Forrester Research, BT and the Harvard Business School. David holds a PhD from Cambridge University.

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