Smart Innovators: Smart Workplace Technology
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Executive Summary
Innovation in the smart workplace technology market is moving at a rapid pace, with the rise of a new generation of solutions aimed at enhancing agile and hybrid-enabled workplaces. This report provides corporate facilities executives with an analysis of this new category of smart workplace technology and the use cases that it supports. The analysis finds that technology innovation is centring on five major categories: 1) workplace analytics and smart space planning, 2) employee workplace apps and productivity tools, 3) hybrid collaboration solutions, 4) security and access control and 5) workplace safety. With employees already starting to return to the office, facility managers must act now to define technology roadmaps and implement new solutions. Customers should closely evaluate technology providers, assessing their ability to scale technology and future roadmap for innovation.Firms Need New Technology Tools For Success In The Hybrid Workplace Era
Firms Rethink Office Strategies To Support New Ways Of Working
Introducing A New Generation Of Smart Workplace Technology
A Broad Ecosystem Of Software Firms, Equipment Vendors And Systems Integrators Converge On The Smart Workplace Market
Five Categories Of Technology Innovations Emerge In The Smart Workplace Market
Workplace Analytics Are Helping Firms Gain Better Insight Into Space Utilization And Employee Productivity
New-Generation Mobile Apps Are Improving Employee Experience In Hybrid Workplaces
Smart Conferencing And Collaboration Solutions Are Targeting Hybrid Workplaces
Innovation Across Security And Access Control Is Helping Firms Improve Workplace Security
COVID-19 Management Tools Are Helping Facility Managers Optimize Occupant Health
Five Steps To Get Immediate Value From Smart Workplace Technology
Figure 2. Six New Challenges For Workplace Management In The Hybrid Era
Figure 3. Smart Workplace Technology Supplier Backgrounds
Figure 4. Five Categories Of Technology Innovation In The Smart Workplace Market
Figure 5. Workplace Analytic Solutions Are Capturing Increasingly Granular Data
Figure 6. Smart Workplace Technology Across Five Categories Of Innovation
Figure 7. Smart Workplace Technology Purchased As A Result Of COVID-19
About the Authors

Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem…
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Joy Trinquet
Senior Analyst
Joy is a Senior Analyst in the Verdantix Smart Buildings practice. Her current research agenda focuses on integrated workplace management systems/connected portfolio intellige…
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