Smart Innovators: Maintenance Analytics For Heavy Asset Industries

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Executive Summary

The effectiveness of maintenance activities underpins the performance of industrial operations. If maintenance is not performed, assets break and production ceases, while if maintenance is performed too often, costs mount and the bottom line suffers. This report details the solutions on the market that provide insights into the effectiveness of maintenance programmes, and the means to improve them, using data from assets and work orders. Fourteen vendors participated in our research, providing demos and briefings. This report details their offerings, the varying approaches they are taking to solving customer challenges, and the innovations and methods now being deployed. It concludes with a view on the future direction of the market. Evolution in the market is being driven by macro-factors such as the global COVID-19 pandemic and generation shifts, as well as a convergence of technologies changing the way people interact with software solutions.

Table of contents

Demand For Asset And Maintenance Work Insights Buoys The Analytics Market 
Industrial Firms Increase Spend On Analytics To Optimize Maintenance Activities
Firms Are Moving From Reactive To Proactive Maintenance Strategies

Introducing the Asset Maintenance Analytics Software Market 
Maintenance Analytics Needs Of Customers Vary, Based On User 
Different Analytics Providers Offer Varying Levels Of Sophistication And Customization
Maintenance Analytics Deliver A Range Of Insights

Future Direction Of Maintenance Analytics Market 
Global Macro-Trends Drive Innovation In The Maintenance Analytics Software Market
Maintenance Analytics Providers Adjust Offerings To Fulfil Customer Needs
Firms Planning To Deploy Maintenance Analytics Need To Follow Five Steps For Success

Table of figures

Figure 1. Maintenance Paradigms And Related Solutions 
Figure 2. Maintenance Analytics Sophistication And Customization 
Figure 3. Depth Of Analytics Assessment Of Maintenance Analytics Software Providers 
Figure 4. Data Management Functionality Assessment Of Maintenance Analytics Software Providers 
Figure 5. Analytics Customization Assessment Of Maintenance Analytics Software Providers 
Figure 6. Use Case Coverage For Maintenance Analytics Software Providers 

About the authors

Sebastian Winter

Industry Analyst
Sebastian is an Industry Analyst in the Verdantix Operational Excellence practice. His research agenda covers digital twins for industrial facilities, asset management software, and connected worker platforms. Sebastian also delivers market strategy, voice of the customer, thought leadership, CDD, and digital strategy advisory pieces. Prior to joining Verdantix, Sebastian worked for Trucost, a division of S&P Global, and held positions in China, Brunei and Kenya. Sebastian holds an MSc Environmental Technology from Imperial College London.

Malavika Tohani

Research Director, Operational Excellence
Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on digital technologies for Operational Excellence including digital twins and software solutions for industrial risk and asset management. Malavika has over 15 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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