Smart Innovators: Smart Hospital Solutions

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Executive Summary

Smart hospital technology is evolving at a rapid pace, providing hospitals with new options to enhance the patient experience, deliver care more efficiently and diagnose diseases faster. This report provides clinical and facilities management executives with an analysis of the evolving landscape of smart hospital technology, including digital twin software, mobile apps and health monitoring wearables. The analysis finds that technology innovation is centring on six major categories: 1) patient throughput, 2) patient experience, 3) smart diagnostics, 4) telehealth, 5) building management and 6) multi-systems integration. Given the hurdles facing hospital digitization programmes, hospitals should take an incremental approach to rolling out innovative solutions. Verdantix recommends that hospital executives start with the digital investments that align closely with strategic goals, such as patient throughput, then build out a single pane of glass view to all patient, staff and facilities workflows.

Table of contents

Smart Innovators: Smart Hospital Solutions  
Hospitals’ Strategic Goals Centre On Improving Patient Experience And Increasing Productivity
Hospitals Adopt Targeted Digitalization Programmes To Reduce Paper-Based Processes And Improve Patient Event Visibility
Future Digitization Opportunities Lie In Breaking Down Data Silos And Enabling Remote Service Delivery

Introducing The Smart Hospital Technology Market  
A Diverse Ecosystem Of Healthcare And Smart Building Vendors Operate In The Smart Hospitals Market
Funding Of Billions Of Dollars Into The Smart Hospital Market Is Fuelling Vendor Innovation

Six Categories Of Technology Innovations Emerge In The Smart Hospital Market  
Real-Time Patient Insights And Clinician Mobile Apps Are Helping Hospitals Optimize Patient Throughput
Mobile Apps And Wayfinding Technologies Are Helping Hospitals Bolster Patient Experience
AI-Powered Analytics Are Starting To Aid Smarter And Faster Diagnostics
Telehealth Innovation Is Enabling Healthcare Providers To Deliver More Services Remotely
Building Technology Innovation Focuses On Proactive Maintenance And Granular Asset Insights
Emerging Technology Platforms Are Helping Hospitals Break Down Silos Across Patients, Staff And Building Data

Three Steps Mark Out The Journey To A Smarter Hospital  


Table of figures

Figure 1. Hospital Executives Are Under Pressure To Deliver On A Broad And Changing Agenda 
Figure 2. A Vision For A Smart Hospital: Patient-Centric, Efficient And Digitally Connected 
Figure 3. Smart Hospital Vendor Backgrounds 
Figure 4. Six Categories Of Technology Innovation In The Smart Hospital Market 
Figure 5-1. 28 Smart Hospital Solutions Across Six Categories Of Innovation (1/2) 
Figure 5-2. 28 Smart Hospital Solutions Across Six Categories Of Innovation (2/2) 
Figure 6. Technology Is Helping To Enhance A Patient’s Hospital Journey 
Figure 7. Telehealth Is Facilitating The Delivery Of Healthcare Across Multiple Locations 
Figure 8. Three Phases Of Hospital Digitization 

Organisations mentioned

ABB, Abbott Laboratories, Access, Accruent, Airthings, Alfresco Software, Allscripts, Amazon, Ambisense, Ambra Health, American Hospital Association, Amplion, Amwell, Apple, Ascension, Asimily, AZ Maria Middelares, Babylon Health, Beauregard Health System, Beth Israel Deaconess Medical Center, BioNTech, Bradford Teaching Hospitals NHS Foundation Trust,, Butterfly Network, CareClix, CareCloud Charts, Carequality, Carrier, CenTrak, Centrella, Cerner, Children’s Hospital of Philadelphia, Christiana Hospital, Clinically Speaking, Cliniko, Cognizant, Colorado Arthritis Center, CommonWell, Connexient, Critical Alert, Cundall, Current Health, Dascena, Dexcom, Doccla, Docobo, DocsApp, Doctolib, Doctor On Demand, Doctorlink, Dude Solutions, Eagle CMMS, EarlySense, Empatica, Enlightened, Envira IoT, Epic Systems, Evergreen Life, Extramed, Fiix, Finsen Tech, Fitbit, Flagler Hospital, FlowForma, FM:Systems, Franciscan Health, Frequency Precision, FSI, Fujitsu, GE Healthcare, George Eliot Hospital NHS Trust, Getinge, Google, Greenway Health, Harman, Health2Sync, Healthcare Anywhere, Heydoc, Hillrom, Hitachi Consulting, Honeywell, Hospify, Huma, IBM, InterSystems, Intuitive Surgical, iOFFICE, Iron Bow Healthcare, ITS Healthcare, Johnson Controls, Kaleida Health, Kareo Clinical, LTTS, Lucile Packard Children's Hospital, Lutron, MapsPeople, Mater Private, Mayo Clinic, Medicross, MEDITECH, Medopad, MedStatix, Microsoft, Mocabell, Mount Sinai Hospital, Multione, National Heart Failure Audit, Netcare, NextGen Healthcare, NHS, North Shore Hospital, NorthShore University HealthSystem, Nuvap, Nuvolo, Omada, OnMed, OTTO Health, Oura, Oxehealth, PandemSafe, Pando, PatientSafe Solutions, Pear Therapeutics, PerfectServe, PeriGen, Pfizer, Philips Healthcare, PillPack, Ping An Good Doctor, Qventus, Ranesys, Renown Health, Rigado, Roche, Rush University Medical Center, RWJ University Hospital, Salford Royal NHS Foundation Trust, Sanofi, Schneider Electric, SenseTime, Sentinel Biosensor, Servelec, Sharp Memorial Hospital, Siemens, Siemens Healthineers, Signify, Siilo, Skin Analytics, SnapMD, SOC Telemad, South Florence High School, Spacewell, Spark Therapeutics, Spica Technologies, Spok, St. George’s Hospital, St. George’s University Hospitals NHS Foundation Trust, St. Joseph’s Regional Medical Center, St. Mary’s Hospital, Stanley Healthcare, Suzhou Kangduo Robot Co., Tagnos, TekTone, Teladoc, Tencent, Thomas Jefferson University Hospitals, ThoughtWire, Trillian, Tru-D, Tufts Medical Center, University Hospitals Birmingham, University Medical Center Utrecht, University of Nebraska Medical Center, US Department of Defense, US National Basketball Association, UVD Robots, Valley Presbyterian Hospital, virtuwell, Vital Energi, VitalConnect, Vocera, WhatsaApp, Winona Health, Workpath, Xenex, York Teaching Hospital, Zan Compute, Zebra

About the authors

Ben Hext


Ben is an Analyst in the Verdantix Smart Buildings practice. His current agenda covers hardware and software solutions for energy management, on-site power generation, and COVID-19 mitigation management. He holds an M.Eng in Mechanical Engineering from Durham University,

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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