Operations Managers Will Focus On Integrated IT/OT Systems In 2019

Published 21 November 2018 by Rachel Umunna with David Metcalfe
Operational Risk Operational Risk Software Process Safety Market Insight

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Executive Summary

This report helps operations leaders to benchmark their technology adoption priorities for 2019 and also provides insight for technology vendors on variations in demand for their offerings across different industries. The survey was conducted via telephone interviews in May and June 2018 with 221 respondents. The survey found that, across all industry, IT integration and operational risk software were considered significant for Operational Risk Management (ORM) initiatives by 2020: 67% of respondents across all industries considered IT integration to be ‘very significant’ or ‘significant’ compared to operational risk software that had a combined percentage of 63%. The survey data showed that emerging technologies such as mobile apps, predictive analytics and unmanned aerial vehicles (drones) were rated as having the lowest levels of significance but showed signs of potential growth for the future.

Table of contents

Operations Managers Will Focus On Integrated IT/OT Systems in 2019
Multi–Region Operational Risk Survey Delivers Granular Insight
IT/OT Systems Integration Tops The Operational Risk Technology Priority List
Different Industries Prioritise Specific Technologies With Big Variations

Table of figures

Figure 1. Significance Of Digital Technologies For Operational Risk By 2020 (All Industries)
Figure 2. Significance Of Digital Technologies For Operational Risk By 2020 (Oil And Gas Industry)
Figure 3. Significance Of Digital Technologies For Operational Risk By 2020 (Manufacturing Industry) 
Figure 4. Significance Of Digital Technologies For Operational Risk By 2020 (Construction And Transport Industry)
Figure 5. Significance Of Digital Technologies For Operational Risk By 2020 (Mining And Utilities Industry)

Organisations mentioned

ABB, Bentley Systems, Caterpillar, Chevron, ComplianceMetrix, dorsaVi, Extronics, eVision, Guardhat, Honeywell, IsoMetrix, Magic Software, Optalert, Petrotechnics, RAP International, Swift Sensors, Vale, VisiumKMS

About the author

Rachel Umunna

Analyst

Rachel is a technology analyst in the Verdantix Operational Risk Practice. Her research agenda explores the value of technologies for investors, service providers and corporates. Prior to joining Verdantix Rachel worked for the CDP. Rachel holds an MSc Environmental Technology from Imperial College London.

David Metcalfe

CEO, Verdantix

David leads Verdantix research on operational risk management covering technologies, best practices and growth strategies. His current agenda is focused on establishing operational risk software as a distinct category of technology investment. David has 20 years of experience in technology research. He co-founded Verdantix in 2008 and previously worked at Forrester Research, BT and the Harvard Business School. David holds a PhD from Cambridge University.

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