Customer Preferences For Operational Excellence Software Show Distinct Industry Variations
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Executive Summary
This report provides an industry-level breakdown of the significance of software applications for 284 managers responsible for operational excellence. Across all industries, 97% of decision-makers consider APM software to be significant for their operational excellence initiatives, followed by 94% for ORM software. EHS software is one of the top three software applications for firms in oil and gas, infrastructure and transport and mining and utilities to achieve operational excellence and manufacturing is the only industry within this study where EHS software did not rank in the top three. Reflecting these priorities, vendor product strategies focus on delivering an integrated platform for safety, risk and asset integrity management to customers.
APM Software Emerges As The Most Significant Technology For Operational Excellence
Safety And Risk Management Software Resonates With Operations Managers
Industrial Software Vendors Should Focus On Delivering A Single Platform For Asset Reliability And Worker Safety
Figure 2. Significance Of Software Applications For Operational Excellence (Mining and Utilities)
Figure 3. Significance Of Software Applications For Operational Excellence (Manufacturing)
Figure 4. Significance Of Software Applications For Operational Excellence (Infrastructure and Transport)
Figure 5. Significance Of Software Applications For Operational Excellence (Oil and Gas)
About the Authors
Malavika Tohani
Research Director
Malavika is a Research Director at Verdantix, guiding research that explores how digital technologies and services are reshaping industrial operations to become safer, more ef...
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David Metcalfe
CEO and Co-Founder
David is the CEO and co-founder of Verdantix, where he leads the firm’s strategic direction and client engagement. Since co-founding the firm in 2008, David has built a ...
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