Occupant Wellbeing Is A Hot Theme But There’s Little Evidence It Can Become A Real Driver Of Revenues

Published 16 May 2017 by Annie Göransson &
Occupant Wellbeing Smart Buildings Smart Buildings Market Insight

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Executive Summary

In recent years, the importance of wellbeing in the workplace has received growing recognition among employers and building solution providers, as a growing number of studies suggest improved wellbeing in the workplace can result in greater productivity. However, are firms willing to pay extra for it? This report will inform the decisions of C-level executives at software management, facilities management and real estate services on market opportunities and challenges in providing wellbeing as a solution. Whilst offering services to improve the workplace for occupant wellbeing is an important value-add for building solution providers, lack of evidence linking wellbeing with financial metrics is going to be the biggest challenge to providers selling wellbeing as a standalone solution. 

Table of contents

Occupant Wellbeing Is A Hot Theme But There’s Little Evidence It Can Become A Real Driver Of Revenues
Occupant Wellbeing Is Becoming A Focal Point For Building Solution Providers 
Solution Providers Need Flexible Models To Capture Pockets Of Value And Meet Varying Customer Expectations   

Table of figures

Figure 1. Key Physical And Functional Variables That Shape Wellbeing In The Workplace
Figure 2. Various Technologies Used To Support Occupant Wellbeing

Organisations mentioned

ABB, Acuity Brands Lighting, AkzoNobel, ANS Global, Applelec, AriLight, Audimute Office Sound Proofing, Austin Air, Bank of Montreal, BuildingIQ, Camfil, Center for Active Design, Ceveta, Cofely, Comfy, Demand Logic, Facebook, Federation of European Heating, Ventilation and Air Conditioning, Greenwalls, Harvard University, Heerema Marine Contractors BV, Honeywell, International Space Station, JCI, JLL, Kaneka, Knotice, Konica Minolta, Lawrence Berkeley National Laboratory, LG Display, MCS Solutions, Mitie, Mitsubishi, NASA, Netflix, Planon, Q House, Philips, Red Bull, RESET, Rexel, Rifiniti, Scotscape, Serraview, Siemens, the International WELL Building Institute (IWBI), Tinytag, Titan Products, touchpoint, Wellbeing Solutions Management, Work Well Being

About the author

Annie Göransson

Analyst

Annie is an Analyst in the Environmental Health and Safety Practice and works in the London office. Her research expertise covers EH&S Services and Information Management.

In her advisory work, Annie has been involved in delivering consulting projects on EH&S subjects and sustainability advisory for major energy, manufacturing and software firms. 

Annie holds an MSc in Environmental Technology from Imperial College London, where her research focused on the global horticultural industry, investigating current governance schemes and associated environmental and health issues. She holds a BSc degree in Environmental Science from the University of California at Berkeley where she also earned All-American honour.

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