JLL Targets The Hybrid Working Opportunity Via Its Jet Mobile App

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Executive Summary

In December 2020, JLL Technologies (JLLT), a division of JLL focused on digital and technology initiatives, launched JLL Jet, a workplace experience mobile app, to help firms manage the shift to hybrid working models. This report provides real estate, workplace and facilities executives with an analysis of JLL Jet and identifies the most value adding use cases. The analysis finds that JLL Jet can provide value to business leaders looking to improve employee experience and workplace managers seeking to implement hybrid working. This report is part of a series that supports the digitization journeys of real estate and facilities executives.

Table of contents

JLL Technologies’ Mobile App Helps Employees Personalize Workplace Experiences 
JLL Expands Its Technology Offerings With JLL Technologies
JLL Jet Differentiates By Providing Employees With A Single App For FM, HR And IT Services
JLL Jet Responds To The Market Shift Towards Hybrid Workplaces
Firms Seeking To Unify The Employee Experience Of Workplace Services Should Shortlist Jet

Table of figures

Figure 1. The Evolution Of JLL Technologies

About the authors

Joy Trinquet

Industry Analyst

Joy is an Industry Analyst in the Verdantix Smart Buildings practice. Her current research agenda focuses on building digital twins, BIM for operations, smart building systems integration as well as architecture, engineering and construction software. Joy joined Verdantix in 2019, and previously worked at BNP Paribas Asset Management. She holds a bachelor’s degree in economics with a concentration in policy as well as dual minors in computer science and business studies from New York University.

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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