ISO 45003: Psychosocial Hazard Management Regulation Will Accelerate Digital Solution Adoption

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Executive Summary

Despite universal recognition of the importance of employee mental health, HR functions, EHS teams and senior executives have been tasked with implementing wellbeing strategies without the guidance of a globally recognized standard. Since 2019, the International Organization for Standardization (ISO) has been developing 45003, the first global standard providing guidelines for managing psychosocial risk. This report aims to provide EHS and HR executives with insight into the purpose and implications of ISO 45003 as well as an understanding of the role of digital technology in facilitating mental health management. The term ‘psychosocial risk’ refers to risk factors that affect workers' psychological responses to their work and workplace conditions, such as high workloads and stringent deadlines.

Table of contents

ISO 45003: Psychosocial Hazard Management Regulation Will Accelerate Digital Solution Adoption 
Escalating Demand For Corporate Mental Health Solutions Necessitates Formal Guidance
Compliance With ISO 45003 Will Aid Firms In Meeting The ISO 45001 Standard And Enhance ESG Initiatives
Digital Solutions Can Elevate Wellbeing Management By Providing Data-Based Insights

Table of figures

Figure 1. ISO 45003 Publication Process  
Figure 2. Diverse Landscape Of Digital Wellbeing Solutions 

About the authors

Christopher Sayers

Senior Analyst
Chris is a Senior Analyst in the Verdantix EHS practice. His current research agenda focuses on EHS software, product compliance software and digital mental health and wellbeing solutions. He was also the lead author of the most recent Verdantix EHS Software Green Quadrant benchmarking study. Chris joined Verdantix in 2020 and has previous experience at EY, where he specialized in robotic process automation (RPA). He holds an MEng in Engineering Science from the University of Oxford, with a concentration on machine learning and machine vision.

Bill Pennington

VP Research, EHS & Risk Management
Bill is the VP Research for the Verdantix EHS & Risk Management practices. His current agenda focuses on understanding the evolution of EHS and enterprise risk management, evaluating emerging strategic risks and benchmarking technology buyers’ budgets, priorities and preferences globally.

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