Intelex Sets Out Four Strategies To Enable Superior EHSQ Performance

Published 8 May 2018 by David Metcalfe &
EHS Analytics EHS Mobile Apps EHS Software Environment, Health & Safety Market Insight

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Executive Summary

This report is one in a series on technology vendors and helps EHS decision-makers to better understand the evolution of the EHS software market. To learn more about the recent progress and future plans of Intelex – one of the largest vendors in the market with 1,300 customers – Verdantix attended their annual customer event and met with the executive leadership team. We heard that the vendor has balanced its 2017 focus on collaboration with new strategic initiatives for process excellence, engagement of frontline workers and analytical tools which provide foresight into EHS risks and performance. The new strategy reflects the input and experience of a significantly expanded team covering strategy, marketing and product development. Intelex plans to execute the four-pronged strategy with investments in platform capabilities, new application functionality, EHSQ content, information assurance and scalable cloud deployment. The updated strategy is a smart move in a maturing market where customers need to lock in the value of their investments. 

Table of contents

Intelex Sets Out Four Strategies to Enable Superior EHSQ Performance
Intelex’s Product Strategy Reflects A Customer-Informed Approach To Value Delivery
The Focus On Value Delivery Over Rapid Innovation Is In Tune With Customer Needs

Organisations mentioned

ABB, Appleby, Bimbo Bakeries, Devon Energy, Ecocion, Equifax, European Union, Facebook, FedEx, Global Reporting Initiative, HarbourVest, Honeywell, Intelex, JMI Equity, KONE, Microsoft, TapRoot, Verisk 3E.

About the author

David Metcalfe


David co-founded Verdantix in 2008 and leads the firm’s research and advisory work on the digitization of Operational Excellence which covers software, systems integration, wearables and drones. Prior to founding Verdantix, David was a Senior Vice President at Forrester Research and Head of Analysis and Forecasting for BT. He holds a PhD from Cambridge University in Game Theory and Decision Analysis and worked as a Research Associate at the Harvard Business School.

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