Integrated Workplace Management Systems Buyer’s Guide 2018

Published 30 July 2018 by Susan Clarke &
Corporate Real Estate Management IWMS / CAFM Smart Buildings Space and Workplace Management Buyer’s Guide Market Overview

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Executive Summary

This report provides individuals responsible for selecting, implementing and managing software for real estate and facilities management with an up-to-date analysis of the 13 most prominent Integrated Workplace Management Systems (IWMS) on the market. This report updates and extends our analysis of solutions provided through the Green Quadrant IWMS Solutions published in August 2017. This analysis leverages data recently collected from the 13 IWMS vendors via questionnaires and software demonstrations. It also uses insights into buyer requirements collected via our annual global surveys with building occupiers and investors. Buyers should use this guide to support them in their search for real estate and facilities management applications that fit their requirements and to help them to build a shortlist. 

Table of contents

Integrated Workplace Management Systems Buyer’s Guide 2018
Defining IWMS Solutions 
Building Occupiers, Facilities Services Firms And Property Investors Use IWMS Solutions 
Customers Deploy IWMS Platforms To Consolidate Real Estate Software And Meet Short-Term Needs 

Review Of Key Product Enhancements
Real Estate Teams Can Benefit From Updates To Lease Management Functionality In IWMS Solutions 
IWMS Vendors Have Bolstered Workplace Functionality Of Their Solutions For Building Occupants 

Inclusion Criteria For The 2018 IWMS Buyer’s Guide
Accruent Expands Its Suite Of Specialist Solutions Into Lease Management, Space Management and Condition Inspections
ARCHIBUS Deepens Functionality Across Asset Management, Lease Accounting And Space Planning 
Axxerion Steps Up Its Functionality For Workplace Services 
FM:Systems Brings Greater Automation To Its Maintenance Management Module  
FSI Bolsters Its Digital Tools For Facilities Services Firms  
IBM Launches A Series Of Workplace Services Apps For Building Occupants 
iOFFICE Adds New Partnerships To Power Up Its Employee-Centric IWMS Solution 
MCS Solutions Launches Its Own IoT Platform To Drive New Value For Customers
MRI Expands Its Lease Accounting Functionality To Cover Equipment Leases 
Planon Bolsters Its Functionality For Facilities Services Firms  
SWG Enhances Its Workforce Scheduling Tools To Make The Dispatch Of Technicians More Efficient 
Tango Improves Its Space Management Functionality For Corporate Users 
Trimble Deepens Its Functionality For Lease Management And Space Utilization 

Table of figures

Figure 1. Common User Groups And Functionality Requirements Of IWMS Solutions
Figure 2. Out-Of-The-Box Software Functionality From IWMS Solutions For Different User Groups
Figure 3. 13 IWMS Solutions Covered In The Buyer’s Guide

Organisations mentioned

360Facility, Accruent, Aconex, Addnode Group, Altus Group, Amazon, Aquafin, Aquicore, Aramark, ARCHIBUS, Atos, Australian Accounting Standards Board, AXA¸ Axxerion, Axxerion USA, BC Hydro, BGIS, BIcause, Big Fish Games, BlueCielo, BRG, Buildingi, Calgary Board of Education, Capgemini, CBRE Global Investors, Connectiv, CoWorkr, Crown Estate, Current by GE, Cushman & Wakefield, Danfoss, Dell, Deloitte, Density, Dunkin’ Donuts, eCIFM, eFM, EMS, ENGIE Services, eSight Energy, Evora, Excitech, EY, Facilicom, Facilities First, FASB, FM:Systems, FORBES, FSI, Genentech, GeoTax, Google, Hairmyres Hospital, Higher Education Funding Council for England, HOK, Horizant, IASB, IBM, Illumina, Impec Group, Incorp, Infosys, iOFFICE, ISS, Jackson Cross, JLL, Juniper Square, KMD, KPMG, Kykloud, Liberty Global, Lucernex, Luton and Dunstable University Hospital, Main Capital, Maintenance Connection, Mapiq, Mass Plc, Matrix Applied Computing, McGill University Health Centre, McKesson, MCS Solutions, Microsoft, Mishcon de Reya, MRI, Netherlands Standardization Institute, Office for Students, ORTEC, OSIsoft, Planon, PwC, QED, Qlik, Qube Global Software, QVC, Rabobank, RealData, RealPage, RedstoneConnect, REI 360, REIPro, RICOH, Rifiniti, ROI Consulting Group, RSM US LLP, Sage Method, Schoolfacility, Scottish Water, Serraview, Service Works Global, Shell Real Estate, Shire, Skoda Minotti, SMART Infra Global Solutions, Sodexo, SPIE, Symetri, Tango, Tridium, Trimble, Under Armour, University of Sheffield, ValuD, VergeSense, Vertex, Visual Lease, Walgreens, Waterschap Zuiderzeeland, Wipro, Yardi

About the author

Susan Clarke

Research Director

Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace management systems and IoT platforms for buildings. Her research expertise also includes a broad range of energy management technologies and energy services. Susan has eight years of experience in technology research. She holds a MSc from the University of London in Sustainable Development.

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