How Does A Private Healthcare Firm Manage Its Complex Real Estate Using IWMS Software?

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Executive Summary

Integrated Workplace Management Systems (IWMS) and other real estate solutions can deliver huge value for those managing large, complex property portfolios, but deploying them is never straightforward. To shed light on the journey customers experience when implementing such software, Verdantix interviewed the Head of Space Management at a private healthcare firm in California, US, on a strictly confidential basis.  With over 200 properties located across the San Francisco Bay Area, spanning 6 million square feet, the firm has a complex real estate portfolio. And faced with rising rental costs and growing demand, its staff has ramped up their use of software solutions such as ARCHIBUS’s IWMS platform, IBM Maximo and Lease Harbor. This has resulted in swift efficiencies for real estate management. This report will help real estate, IT and finance directors and heads of operations to understand how their peers derive value from their real estate technology investments. 

Table of contents

How Does A Private Healthcare Firm Manage Its Complex Real Estate Using IWMS Software?
The Healthcare Firm Faces Challenges With Soaring Rent And Underutilized Space
The Healthcare Firm Uses Three Software Applications To Centralize And Standardize Data On Space And Maintenance
The Firm Looks To Further Optimize Its Real Estate Operations Via Greater Software Integration
Three Takeaways From A Private Healthcare Firm’s Experience Of Real Estate Platforms

Table of figures

Figure 1. Software Deployment By Process, Application And End-User

Organisations mentioned

ARCHIBUS, Cushman & Wakefield, Emory University Hospital, IBM, International Accounting Standards Board (IASB), Lease Harbor, US Financial Accounting Standards Board (FASB).

About the author

Ibrahim Yate

Industry Analyst

Ibrahim is an Industry Analyst in the Verdantix Smart Buildings practice. His current agenda covers innovation in software and hardware solutions for space management, workplace management, energy management, smart lighting, proptech and location-based services. Ibrahim joined Verdantix in 2016, and previously worked at OVO Energy and the Energy Saving Trust. Ibrahim holds an MSc in Energy Policy from Imperial College London and MA from Cambridge University.

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