Five Questions IWMS CEOs Need To Answer In 2019

Executive Summary

Across the integrated workplace management system (IWMS) market all vendors are hungry to keep customer bases growing and resources scaling internationally. This report provides input into the business plans for IWMS vendors by providing insights into the key trends shaping the market today and in the future. The report helps IWMS CEOs review growth plans by setting out the five key questions they need to ask, and answer, in 2019. The analysis finds that IWMS vendors need to plan for the rapid emergence of IoT-based competitors, growing buyer expectations for mobile solutions and a stronger convergence of vendors. This report is also relevant for other firms competing in the IWMS ecosystem such as vendors of software for CAFM, CMMS, IoT platforms, space management and workplace management.