Smart Innovators: Critical Event Management

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Executive Summary

This report helps buyers of enterprise critical event management (CEM) solutions understand how to leverage the latest innovation in the market to upgrade their strategies. It discusses the growing threat landscape facing businesses, and how emergency response teams should ensure business resilience and continuity. The report also analyses how software providers are responding to novel operational challenges faced by businesses, such as dispersed workers and the demands of data privacy. The report discusses how solutions are set to evolve in the near future and the implications for buyers.

Table of contents

State Of The Market For Enterprise Critical Event Management 
The Growing Threat Landscape Driving Proactive Critical Event Management
Businesses Face Novel Operational Challenges To Their CEM Strategies

Introducing The CEM Solutions Market 
The Core Components Of A CEM Solution Support A Reactive Response To Incidents
Innovations In CEM Enable The Move From Crisis Response To Complete Critical Event Management 

Innovation In The Enterprise CEM Market Is Opening New Possibilities For Corporate Executives 

Table of figures

Figure 1. Business Risk Landscape 
Figure 2. Critical Event Management Solutions 
Figure 3. CEM Solutions Assessment 
Figure 4. Mature and Innovative Enterprise CEM Functionalities  
Figure 5. CEM Functionality Deployment Life Cycle 
Figure 6. Enterprise CEM Integration Ecosystem 

About the authors

Connor Taylor

Connor is a Technology Analyst in the ESG & Sustainability practice. His current research agenda focuses on emerging software solutions across financial markets, and broader market trends in the ESG space. Connor joined Verdantix in 2021 and has experience in EHS technology sales and development. He holds a B.A from Cambridge University in Anglo-Saxon, Norse and Celtic.

Rodolphe d’Arjuzon

Global Head of Research and Finance Director

Rodolphe co-founded Verdantix in 2008 and directs the firm’s research strategy across all practice areas. He also leads the Environment, Health & Safety practice on an interim basis. Rodolphe has over twenty years of experience in technology research and strategy consulting. He previously worked for Barclays Bank and L.E.K. Consulting. Rodolphe holds a PhD in Physics from Cambridge University.

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