Digitization Of Facilities Management Services: Predictions For The Future
Susan Clarke
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Executive Summary
This report sets out eight predictions on how facilities service providers will apply emerging technologies over the next decade. It draws on our recent interviews with facilities management providers, review of technology pilot projects within the sector and analysis of emerging facilities optimization technologies. The report addresses the burning questions about new technology trends and applications in facilities management services. For example, how will facilities services firms use augmented reality? What will be the next focus for remote monitoring propositions? Will maintenance teams find a role for digital twins? What will be the best use cases for robots? Facilities service firms should use this analysis to anticipate future applications of technology and plan their longer-term technology roadmaps. This report is also relevant for technology vendors targeting facilities services firms including providers of CAFM, CMMS, building IoT platforms and IWMS.Future Digitization Initiatives Will Drive Further Labour Efficiencies And Provide New Insights To Engineers
About the Authors
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...
Rodolphe d’Arjuzon
Chief Product Officer and Co-Founder
Rodolphe co-founded Verdantix in 2008. As Chief Product Officer, he leads the firm’s research strategy and intellectual agenda. With over 20 years of experience in techn...
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