Customer Deployment Preferences For Operational Risk Management Software

Published 19 September 2018 by Malavika Tohani &

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Executive Summary

This report helps product managers at operational risk software vendors and project managers at IT systems integrators to understand the acceptability of different deployment options for operational risk management (ORM) software. During May and June 2018, Verdantix conducted telephone interviews with 221 directors and managers in operations, production, maintenance and safety roles in relation to operational risk management topics. The survey finds that acceptability of cloud software is much higher amongst operational leaders as compared to EHS decision-makers. Eighty per cent of the respondents stated private cloud deployment as either ‘preferred’ or ‘acceptable’, while public cloud deployment is acceptable to 73% of the buyers of ORM software. Moreover, firms in oil and gas have a clear preference for private cloud deployment, while those in manufacturing prefer on-premise.

Table of contents

Customer Deployment Preferences For Operational Risk Management Software 
Multi-Region Operational Risk Survey Delivers Granular Insight 
Private Cloud Achieves Strong Preference And Acceptance From ORM Software Users 
Manufacturing Is The Only Industry That Stands Out In Terms Of Its Clear Preference For On-Premise Deployment
Core and Large Enterprises Lean The Most Towards Cloud-Based ORM Software

Table of figures

Figure 1. Deployment Preferences For ORM Software (All Asset Classes)
Figure 2. Deployment Preferences For ORM Software (Oil and Gas) 
Figure 3. Deployment Preferences For ORM Software (Manufacturing) 
Figure 4. Deployment Preferences For ORM Software (Mining and Power Utilities) 
Figure 5. Deployment Preferences For ORM Software ((Mid-Market) 
Figure 6. Deployment Preferences For ORM Software (Core Enterprise Market) 
Figure 7. Deployment Preferences For ORM Software (Large Enterprise Market)

About the author

Malavika Tohani

Research Director, Operational Excellence
Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on digital technologies for Operational Excellence including digital twins and software solutions for industrial risk and asset management. Malavika has over 15 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

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