Best Practices For Contractor Safety Management

Published 20 March 2019 by Sebastian Winter, Malavika Tohani & David Metcalfe,
Contractor Risk Management Environment, Health & Safety Incident Management Industrial Wearables Operational Excellence Worker Safety Best Practices

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Executive Summary

This report provides managers in operations and safety roles with an overview of best practices for contractor safety management. To capture best practice insights, Verdantix undertook 23 interviews with corporate safety and operations managers as well as contractor safety management experts at service providers and technology firms. Verdantix analysis finds that successful contractor safety management requires a closed loop digital process. Directors of EHS, procurement and operations need to invest in digital technologies that connect the dots for all contractor safety management practices and eliminate data silos.

Table of contents

Contractor Safety Management Is A Huge Challenge Across Multiple Industries
Outsourcing Work To Contractors Increases Risk Exposure Rather Than Reducing It
Contractors Add Safety Challenges To Ongoing Operations And Project Work
Current Approaches To Fixing Contractor Safety Management Are Broken

Successful Contractor Safety Management Requires A Closed Loop Digital Process
1) Apply Tough Prequalification Criteria To Eliminate High-Risk Contractors
2) Build A Worker Safety Data Model That Enhances Prequalification Assessment
3) Leverage Digital Technologies For Secure Site Access And Effective Safety Onboarding
4) Give Contractors Access To On-Site And Digital Corporate Safety Resources
5) Capture Post-Contract Safety Performance Information To Enhance The Framework

Table of figures

Figure 1. Outsourcing Increases Risk Exposure
Figure 2. Contractors Add Safety Challenges
Figure 3. Current Approaches To Contractor Safety Management Are Broken
Figure 4. Best Practices For Contractor Safety Management
Figure 5. Checklist For Inclusion When Prequalifying Contractors
Figure 6. Spending Changes On Contractor Risk Management Software

About the authors

Sebastian Winter

Industry Analyst

Sebastian is a Technology Analyst in the Verdantix Operational Excellence practice. His research agenda focuses on covering industrial risk technologies, best practices and growth strategies. Prior to joining Verdantix, Sebastian worked for Trucost, a division of S&P Dow Jones Indices, and held positions in China, Brunei and Kenya. Sebastian holds an MSc in Environmental Technology from Imperial College London.

Malavika Tohani

Research Director

Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on the digitization of Operational Excellence and covers operational risk technologies, best practices and growth strategies. Her recent research focussed on benchmarking the capabilities of the prominent operational risk software vendors. She has over 10 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

David Metcalfe


David co-founded Verdantix in 2008 and leads the firm’s research and advisory work on the digitization of Operational Excellence which covers software, systems integration, wearables and drones. Prior to founding Verdantix, David was a Senior Vice President at Forrester Research and Head of Analysis and Forecasting for BT. He holds a PhD from Cambridge University in Game Theory and Decision Analysis and worked as a Research Associate at the Harvard Business School.

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