APM And EHS Vendors Should Boost Operational Risk Capabilities Through Acquisition

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Executive Summary

Software that improves risk management for industrial assets has been available for more than 20 years. On a standalone basis, the technology did not manage to ‘cross the chasm’ from visionary early adopters to the more pragmatic early majority. Nevertheless, customers continue to invest in standalone operational risk management (ORM) products and other applications that improve industrial risk management that are sold by EHS and APM vendors. In the past six months (autumn 2018 to spring 2019), there were three major specialist ORM software acquisitions by EHS and APM software vendors looking to expand their product breadth and depth and take advantage of the growing ORM software market opportunity. APM and EHS software vendors should acquire ORM software specialists to offer customers an integrated platform that enhances safety, operational efficiency and asset reliability. 

Table of contents

Operational Risk Management Issues Rise Up The Agenda
Recent Acquisitions Have Restructured The ORM Software Market Landscape
Dedicated ORM Software Vendors Struggle To Take Advantage Of The Burgeoning Opportunity
EHS And Industrial Software Vendors Should Buy ORM Software Providers

About the authors

Malavika Tohani

Research Director

Malavika leads the Verdantix Operational Excellence practice. Her current research agenda focuses on the digitization of Operational Excellence and covers operational risk technologies, best practices and growth strategies. Her recent research focussed on benchmarking the capabilities of the prominent operational risk software vendors. She has over 10 years’ experience in research and strategy consulting. Malavika previously worked at Frost & Sullivan, managing and delivering advisory projects for clients involving expansion, acquisition, benchmarking and product development strategies. Malavika holds a MSc in Economics from Madras School of Economics.

David Metcalfe


David co-founded Verdantix in 2008 and leads the firm’s research and advisory work on the digitization of Operational Excellence which covers software, systems integration, wearables and drones. Prior to founding Verdantix, David was a Senior Vice President at Forrester Research and Head of Analysis and Forecasting for BT. He holds a PhD from Cambridge University in Game Theory and Decision Analysis and worked as a Research Associate at the Harvard Business School.

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