Smart Innovators: Hybrid Workplace Software

Executive Summary

This report provides corporate real estate, facilities, workplace, space and human resources (HR) executives with an overview of innovation across workplace management software and a high-level benchmark of over 50 solutions. The report explores hybrid workplace software – a new category of solutions that has rapidly emerged to cater to the needs of today’s hybrid, flexible and distributed workforce. Drawing on executive interviews and a product benchmark, the analysis finds that hybrid workplace software solutions enable agile working environments, support collaboration for staff on site, and facilitate hybrid engagements. Vendors offering these products span hybrid-first start-ups through to mature integrated workplace management system (IWMS) providers who have invested to extend the capabilities of their existing platforms. Standout solutions are marked by consumer-grade level user interfaces (UIs), expansive networks of native integrations with third-party apps and a track record in applying AI analytics.