IWMS Vendors: Setting The Right Board Agenda For 2021 And Beyond
Susan Clarke
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Executive Summary
Prioritizing board agendas will be challenging in 2021, with the continuation of COVID-19 disruption and economic volatility all presenting challenges. This report provides input into the business plans for integrated workplace management system (IWMS) vendors by providing insights into the key trends shaping the market today and in the future. The report helps IWMS CEOs review growth plans by setting out the five key questions they need to ask, and answer, in 2021. The analysis finds that IWMS vendors need to plan for the complexification of the competitive landscape, with customers seeking out more granular building insights and the re-emergence of mergers and acquisitions activity. This report is also relevant for other firms partnering and/or competing in the IWMS ecosystem, such as software vendors for computer aided facilities management (CAFM), computerized maintenance management systems (CMMS), Internet of Things (IoT) platforms, space management and workplace management.1. How Can I Best Address Evolving Customer Needs?
2. What New Competitive Threats Are Emerging?
3. What Role Should I Take In The Evolving Real Estate IT Ecosystem?
4. Which Growth Options Are The Best Fit For My Firm?
5. What Is My Acquisitions And Sales Partnership Strategy?
Figure 2. Significance Of Seven Digital Innovations For Real Estate Management In The Next Two Years
Figure 3. Four Emerging Categories Of Competitive Threat In The IWMS Market
Figure 4. Market Transactions Impacting The IWMS Vendor Landscape; January 2018 To February 2021
About the Authors
Susan Clarke
Research Director
Susan leads the Verdantix Smart Buildings practice. Her current research agenda focuses on software solutions for real estate management including integrated workplace managem...
Rodolphe d’Arjuzon
Chief Product Officer and Co-Founder
Rodolphe co-founded Verdantix in 2008. As Chief Product Officer, he leads the firm’s research strategy and intellectual agenda. With over 20 years of experience in techn...
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