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Smart Innovators: Quality Management Software

Date: 16 December 2016

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17 pages

Executive Summary

Quality management first emerged in the 1920s with the development of statistical approaches to managing and improving product manufacturing operations. In the past 30 years, quality management has become much more complex and diverse with solutions that have emerged to tackle a variety of issues such as product design, customer feedback, supplier qualification, employee training and EH&S incident management. This report describes the quality management challenges that firms are grappling with and, based on independent review of the solutions of 27 vendors, helps decision-makers and executives understand how software applications can help to overcome these issues.


Smart Innovators: Quality Management Software
Diverse External Challenges Make Quality Management A Strategic Priority

Introducing The Quality Management Software Market
QMS Solutions Centralize Workflow For The Most Critical Aspects Of Quality Management
Task-Specific Modules Allow Providers To Offer Specialized Solutions Suitable For Different Stakeholders
Vendors Target The Quality Management Market With A Wide Range Of Product Strategies

Success In The Quality Management Market Requires Industry-Specific Solutions


Figure 1. Timeline Of Quality Management
Figure 2. Quality Management Software Capabilities
Figure 3. Quality Management Vendors And Software Applications
Figure 4. Capabilities Of Quality Management Software Providers
Figure 5. Quality Management Vendors Market Segmentation


Actelion, AECOM, Alcan, Alcon Laboratories, AltaLink, Alyeska Pipeline, Aplicare, Arena, Arup Laboratories, AssurX, Berkshire Hathaway, Biogen, Blood Bank of Alaska, Boeing, British Retail Consortium (BRC), BT Global Services, Carolina Beverage, Cascade Engineering, Cequent Group, Chemicals Mar-Bal, Cooper Tire , Dassault Systèmes, Diageo, Donnelly Custom Manufacturing, Epicor, EtQ, EU, European Commission, FERC, FirstEnergy, General Civil Aviation Authority (GCAA), Gensuite, Glen Turner Company Ltd, Global Food Safety Initiative (GFSI), Goldman Sachs, Harrington Group International (HGI), Herman Miller, HIPAA, Hitachi, Hollister, Honeybee Robotics, Human Tissue Authority, HydraMaster, iBASEt, IBM, Ideagen, Ikea, Intelex, IQMS, IQS, ISO, IsoMetrix, James Paget University Hospitals, Johnson & Johnson, Kadmon, Los Alamos National Lab, Maple Leaf Farms, MasterControl, Mattel, McKinsey, Medicines360, Merck, Metso Minerals, Miniature Precision Control (MPC), Mondelez International, Monosol, MTD Products, NERC, Novartis, OmegaCube, PG&E, Pilgrim Quality Solutions, Plastic Components (PCI), Plex, PolyOne Corporation, Portland General Electric, PQ Systems, PSC Software, PTC, QAD, Qualsys, QUMAS, Ralco Industries, Rubber Company, Safe Quality Food (SQF), Samsung, Siemens, SoftExpert, Sorenson Medical, Sparta Systems, Spirit Airlines, Syncardia Systems, The Committee of Sponsoring Organizations of the Treadway Commission (COSO), Toyota, Trans-Northern Pipelines, Trinity Rail, United Airlines, UPS, US Department of Commerce, US Food and Drug Administration (FDA), US Sugar, Veeva, Velcro Companies, Virginia Blood Services, Wrigley, Xybion