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3M Demonstrates Customer-Centric Product Stewardship

Date: 17 December 2014

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6 pages

Executive Summary

This strategy case study is one in a series of reports that analyses the business benefits of corporate sustainability. This research assists individuals in roles such as Chief Sustainability Officer, Procurement Manager and VP of Environment to benchmark their strategic thinking on sustainability. Headquartered in the United States, 3M is a global, diversified technology company providing product solutions for the electronics, healthcare, home and leisure, manufacturing, office, and transportation industries. To learn more about how 3M uses product stewardship as part of its sustainability strategy, Verdantix spoke with Pip Frankish, Sustainability Manager 3M Europe. Verdantix analysis finds that 3M has used its position within numerous value chains to focus its sustainability efforts around the design and manufacturing of products that address its customers’ sustainability concerns. This focus on product stewardship provides an example for other manufacturers looking to extend the value of their products.

TABLE OF CONTENTS

3M DEMONSTRATES CUSTOMER-CENTRIC PRODUCT STEWARDSHIP

3M Extends The Emphasis Of Its Strategy From Manufacturing To Products
3M Is Extending Its Action Across Its Value Chain To Increase Traction
3M Product Stewardship Shows The Way For Manufacturers

ORGANISATIONS MENTIONED

BASF, EcoVadis, Electronic Industry Citizenship Coalition, EnvironDec, European Chemical Industry, Global Environmental Management Initiative, SGS North America, Smithfield Foods, World Business Council for Sustainable Development, World Resources Institute