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How Can Services Firms Improve Internal Sustainability?

Date: 06 September 2013

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7 pages, 1 figure

EXECUTIVE SUMMARY

While sustainability practices at resource-intensive firms are often spotlighted by the corporate sustainability community, firms that primarily sell services also conduct internal sustainability practices. This report helps heads of sustainability in non-resource intensive firms such as banks, consultancies, financial service providers, insurance and professional services firms to understand how their best-in-class peers address internal sustainability challenges. This report leverages data from Verdantix’s Green Quadrant: Sustainability Consulting (US) 2013, which assessed the internal sustainability practices of 16 consultancies that provide sustainability services. We also asked 15 buyers or potential buyers of their services to tell us how they value internal sustainability in their services procurement processes.

TABLE OF CONTENTS

HOW CAN SERVICES FIRMS IMPROVE INTERNAL SUSTAINABILITY?

Sustainability Leaders Value Services Firms That Practice What They Preach
Analysis Identifies Baseline Internal Sustainability Practices For Services Firms
Best-In-Class Sustainability Programmes Go Far Beyond Baseline Strategies

TABLE OF FIGURES

Figure 1. Firms Face Questions That CSR No Longer Answers

ORGANIZATIONS MENTIONED

AT Kearney, Bain, The CarbonNeutral Company, CH2M HILL, Deloitte, ERM, Ernst & Young, ICF International, KPMG, McKinsey, PE International, PwC