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Green Quadrant Sustainable Technology Services (Global) 2012

Date: 14 February 2012

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27 pages, 13 figures

EXECUTIVE SUMMARY

Until recently most firms’ sustainability strategies have focused on cost reduction projects such as improving the energy efficiency of facilities and data centres. Yet as energy and carbon management and environmental compliance projects are becoming more important, point solutions are no longer appropriate: firms need integrated and holistic solutions. The selection of a provider of sustainable technology services is now a corporate strategic issue, but buyers often find it difficult to differentiate between suppliers. This Green Quadrant report provides a detailed fact-based comparison of 17 of the leading sustainable technology service providers globally. The analysis is based on interviews with 15 buyers representing firms with revenues of $331 billion, supplier responses to a 52 point questionnaire and detailed supplier interviews. This objective, fact-based analysis finds that four suppliers currently lead the market: Accenture, Deloitte, IBM and Logica. These four suppliers offer the widest and deepest set of capabilities and can provide the most integrated and holistic set of sustainability services to buyers.

TABLE OF CONTENTS

STATE OF THE MARKET FOR SUSTAINABLE TECHNOLOGY SERVICES
Market Opportunities Have Evolved From Green IT Upgrades To A Rich Mix Of Energy And Environment Initiatives

SUSTAINABILITY LEADERS HAVE BROAD TECHNOLOGY REQUIREMENTS
Different Types Of Energy Management Technology Projects Top Buyer Priorities
Over The Past Two Years Corporates Have Bought Sustainable Technology Advice And Implementation Services
In The Next Two Years Corporates Will Migrate From Planning To Implementing Energy And Environment Projects
Buyers Expect Transparency, Disclosure And Leadership From Their Tech Services Suppliers

GREEN QUADRANT®: SUSTAINABLE TECHNOLOGY SERVICES
Green Quadrant® Methodology
Evaluated Firms: Selection Criteria
Evaluation Criteria For Technology Services Firms
Four Suppliers Lead The Global Market For Sustainable Technology Services
Five Firms Offer Strong Commercial Capabilities But Have Weaknesses In Corporate Sustainability Performance
Four Specialists Have Solid Corporate Sustainability Credentials Which Will Support The Development Of A Commercial Portfolio
Four Firms Require More Customer Wins To Demonstrate Their Capabilities

HOW TO ASSESS TECH SERVICES FIRMS FOR SUSTAINABILITY PROJECTS

TABLE OF FIGURES

Figure 1. Three Phases Of Sustainable Technology Services Market Development
Figure 2. Investments In Sustainable Technology Projects In The Past Two Years
Figure 3. Advisory & Implementation Investments With Technology Service Providers
Figure 4. Priorities For Sustainable Technology Investments In The Next Two Years
Figure 5. How Buyers Assess Technology Services Providers On Sustainability Strategy
Figure 6. How Buyers Shortlist Technology Services Firms On Sustainability Performance
Figure 7. Buyer Awareness Of Technology Service Providers’ Sustainability Offerings
Figure 8. Buyers’ Preferred Sustainable Technology Service Providers
Figure 9. Capabilities Criteria For Sustainable Technology Service Providers
Figure 10. Momentum Criteria For Sustainable Technology Service Providers
Figure 11. Green Quadrant® Sustainable Technology Service Providers
Figure 12. Capability Scores For 17 Sustainable Technology Service Providers
Figure 13. Momentum Scores For 17 Sustainable Technology Service Providers

ORGANIZATIONS MENTIONED

Accenture, Atos, BASF, BearingPoint, BG Group, BT Global Services, Capgemini, Carbon Disclosure Project, Citigroup, ClearCarbon, Cognizant, CSC, Daimler, Deloitte, Detroit Water and Sewerage Department, Dimension Data, DOMANI, EDF, EDS, Electricity North West, Ernst & Young, FedEx, Fujitsu, GE, HCL Technologies, Hitachi, Hitachi Consulting, Honeywell, HP, IBM, Imperial College, Intel, Invista, Infosys, Johnson Controls, KPMG, LG CNS, Lockheed Martin, Logica, Marks & Spencer, Mahindra Satyam, McKinsey & Company, Michelin, Murata Machinery, NV Energy, Orange, Origin Energy, Pacific Gas and Electric, PepsiCo, Philips, PwC, Qatar Petroleum, Renault, SAP, Siemens, Siemens Building Technologies, Steria, TCS, Tieto, Transport for London, TRIRIGA, T-Systems, Turner, UGI Utilities, UK Environment Agency, UK Ministry of Defence, UN Global Compact, Unilever, Unisys, UK Power Networks, Tesco, Timberland, Veolia Water, Vodafone, Wipro